Scope Of Services

Etiquette Coaching

Whether you agree or disagree, your manners are observed and yes, judged by others. With rapid changes in the means of connectivity and communication in the world, which have led to increased multi-cultural exchanges, etiquette coaching has become a very valuable skill to possess. Today people from diverse cultures share workplaces, playgrounds, parks, restaurants etc. and the difference in their values and beliefs may, and do, lead to confusions and misunderstandings-sometimes with unpleasant consequences.

A) BUSINESS ETIQUETTE :

  • Exchange of business cards.
  • Effective introductions and greetings.
  • The handshake – the correct way of doing it.
  • Business body language and posture – Art of sitting, standing & walking.

B) NETIQUETTE :

  • Emails and net etiquette
  • Instant Messaging manners
  • Social media manners – Do’s and Dont’s

C) WORKPLACE ETIQUETTES :

  • Cubicle Etiquette
  • Meeting Etiquette
  • General office courtesies ( elevators, visitors, washrooms, cafeterias etc)

D) DINING ETIQUETTES :

Business Objective : To build business relations with a client or seal the deal

Social Objective : To socialise.

  • Meal courses
  • Napkin Etiquette
  • Cutlery handling
  • Host preparation
  • Table manners – Do’s & Don’ts
  • Order of seating & seating posture
  • Table layout & Settings – Formal & Informal

NOTE :  All or only a few of the above topics / subjects will be prepared into a customized programme that is most relevant to your company and staff.